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Flair Labs

The world's first digital concierge for real estate and lending

Flair Labs is the leading AI communications platform for real estate and lending, empowering teams to build autonomous agents that execute complex workflows across voice and text. We believe the next generation of top real estate teams will be responsible for managing swarms of agents that execute tasks on their behalf – Flair Agent platform is the foundation enabling this future.

Jobs at Flair Labs

Remote (Palo Alto, CA, US; San Francisco, CA, US; Santa Clara, CA, US)
$150K - $180K
0.50% - 2.00%
3+ years
Palo Alto, CA, US / Remote
$120K - $180K
0.50% - 2.00%
3+ years
San Francisco, CA, US / Santa Clara, CA, US / Palo Alto, CA, US / Remote
$100K - $150K
0.50% - 1.00%
Any (new grads ok)
Flair Labs
Founded:2024
Team Size:4
Location:Palo Alto
Group Partner:Diana Hu

Active Founders

Samir Sen, Founder

Stanford BS/MS in computer science. Prev. Apple. Building full self-driving for realtors.
Samir Sen
Samir Sen
Flair Labs

Company Launches

tl;dr: Real estate and mortgage brokerages lose billions in commissions yearly in missed opportunities with prospective home buyers and sellers. Flair lets any team deploy their own fleet of digital assistants - tailored to real estate workflows - that allows brokerages to multiply their active conversations.

https://www.loom.com/share/5e54f4095c7a4841acd070036df437ca?sid=44286c27-98ba-4374-bce1-fb199062002b

❌ The Problem

Real estate and lending teams lack resources to properly manage client communications.

Every day brokerages leave millions of dollars on the table. Why?

  • Communication in real estate quickly becomes overwhelming, especially when there aren’t enough hands to stay on top of every client
  • They, therefore, miss over half their phone calls and follow-ups
  • Today - 300,000+ loan officers and 1.6m+ realtors spend hours on the phone getting applicants to complete applications or gathering additional information before they churn to competitors.
  • 85% of the time when a call is missed, clients don’t call back; they often go with another realtor

Existing alternatives are either expensive or inefficient. Even small to midsize brokerages can make and receive hundreds, if not thousands, of calls per day

  • Receptionists (both virtual & non-virtual) are costly, not 24/7 and operational on the weekend, require months of onboarding, and have high variance in terms of performance
  • Call centers are costly (few dollars / minute), inconsistent, and don’t integrate with business systems (e.g., CRMs)

✨ Our Solution

Flair Labs allows brokerages to set up their own digital concierge that automates client communication and relationship nurturing

Speed-to-lead

  • 24/7 availability - automate follow-ups from inbound inquiries to nail down appointment times and collect necessary information
  • Pick up and reengage clients that dropped off online forms or applications
  • Multi-channel sequences through call, sms and email ensure to reach clients where they prefer most

Lead reactivation

  • Booking confirmations to minimize cancellations / no-shows
  • Follow-ups with previous leads to gather updated information and changes in timelines

Live transfer & callback scheduling

  • Warm transfer hot leads directly to realtors or mortgage brokers
  • Connect with calendar and CRM to set up times to call back

🏆 Team

Samir Sen - Stanford BS/MS in Computer Science. Prev. Apple ML

Eddie Wu - Stanford GSB. Prev. Citi Group - Director, Mortgages & Lending

🙏 Asks

  • 📣 Sharing: Please share this announcement with your network and follow us on LinkedIn!
  • 👥 Referrals: If you know of anyone who owns a real estate and mortgage brokerage and could benefit, please connect us samir@flairlabs.ai