
TL;DR We enable forward deployed engineers to cut time to customer impact.
You wouldn’t give a Formula 1 driver a Honda Civic with rocket engines strapped on. But that’s what most companies do to their FDEs right now. These engineers MacGyver their way through every customer project using sales, technical, and support infrastructure that was never meant to accelerate what FDEs do. The result? Companies hit a wall sooner than they should. FDEs are overextended, and there’s no room to take on more customers.
Most orgs think custom implementations are slow because each one is too unique. In reality, FDEs lose days chasing customers for details and redoing overlapping work.
We talked to 100+ FDEs to build the ops platform that finally cuts the friction and bloat slowing them down.
With Nixo, you can scope customer problems faster, discover opportunities to reuse code, and get instant visibility into workload across accounts. Our approach is simple but effective: we pull information from Slack, GitHub, Linear, and CRMs, and organize it to match the flow of real FDE work.
Hi 👋 we’re Priya and Priti. As FDEs at startups, we felt the pain of managing high-touch deployments without the right tools. And as more teams deploy AI into complex customer environments, we believe the FDE model is here to stay. But making it sustainable and scalable takes more than just iPaaS or better coding agents — it takes the right ops infrastructure.
If you're selling to enterprises, building agents for verticals, or scaling your FDE team, you’ll want to see what we’re working on. Reach out to priya@withnixo.com or schedule a 15 minute chat.