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CustomerOS

Reduce churn, increase NRR, and grow 3x faster. Built for B2B SaaS.

The Top 10% of SaaS companies generate 87% of all market returns. CustomerOS gives you the data and tooling to compete with the top 10%. Specifically, we solve three major problems in B2B SaaS today: 1. CustomerOS is a system of record for all your customer data. We support 100+ integrations with any app or database that touches customer data. And there's no engineering required. 2. CustomerOS provides tooling for your in-life customer motion. We predict renewals (and churn), provide risk-weighted ARR forecasts, and manage all your customer workflows, from onboarding to invoicing to expansion to advocacy. 3. CustomerOS lead scores your pipeline against your ICP. We build data-driven profiles of your best customers and provide a real-time ICP-fit indicator on your sales and marketing pipeline. This ensures you're spending your CAC acquiring customers who are primed to renew year after year and expand as they grow.
CustomerOS
Founded:2021
Team Size:10
Location:London, United Kingdom
Group Partner:Michael Seibel

Active Founders

Matt Brown, Founder

Matt Brown is a three-time entrepreneur with one successful exit. As the VP of Product at Voxbone, he launched and grew the business across 38 countries and over 900 customers. In October 2020 Voxbone was acquired by Bandwidth for $519.4 million. Matt was also the co-founder and CEO of Tengo Inc., a fintech platform serving the unbanked in ascending economies, and VP of Product at Prove, a digital identity platform trusted by 1000+ Enterprises and 500+ Financial Institutions globally.
Matt Brown
Matt Brown
CustomerOS

Vasi Coscotin, Founder

Vasi is a technical and people leader having 10+ years of experience building complex distributed systems developed and managed by distributed teams all over the globe. Vasi started in software for education sector, then tried to build a couple of startups that failed. Joined Voxbone for a 7 years jurney to scaled up the systems and the tech teams to support the accelerated growth from a start-up to a global communication network that is behind most used communication platforms.
Vasi Coscotin
Vasi Coscotin
CustomerOS

Jonty Knox, Founder

Jonty is a natural tech leader, after cutting his teeth closing $1B+ contracts with BT while at Huawei, he went on to build several product and tech teams in the communications space that built $100M's of value. Prior to founding CustomerOS, he exited Voxbone in a $500M+ acquisition by Bandwidth, and then set fintech startup Otto on the path to success, being selected for Sequoia Arc's first ever batch in 2022.
Jonty Knox
Jonty Knox
CustomerOS

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