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Overstand Labs

We help business leaders get back into Founder Mode

If you’re a founder and feel like you—or your exec team—are too far removed from the customer, Overstand is here to help. We’re the platform (and API) for your customer communications, turning Slack, emails, WhatsApp, call recordings, and more into actionable insights. For example, we can help you discover feature requests hidden in customer emails, spot upsell opportunities from a casual Slack message, or identify a critical support issue buried in a call transcript -- all without having to depend on others in your company to fill out a form or write meeting notes. Get back to Founder Mode by spotting trends, uncovering growth opportunities, and staying deeply connected to your customers. Overstand makes it easy to understand where you’re needed most and take action that drives impact. 🚀
Overstand Labs
Founded:2024
Team Size:4
Status:
Active
Location:San Francisco
Group Partner:Michael Seibel
Active Founders

Mihir Patil, Founder

Co-founder of Overstand Labs. California Native. Ex-Palantir. Faculty @ NYU. Go Bears!
Mihir Patil
Mihir Patil
Overstand Labs

Derrick Cheng, Founder

Co-Founder of Overstand Labs | Ex-Meta | AI @ Berkeley
Derrick Cheng
Derrick Cheng
Overstand Labs
Company Launches
Overstand – Unlock Founder Mode with Real-Time Customer Insights
See original launch post ›

Overstand is a single platform and API that helps business leaders unlock "founder mode" by providing real-time insights from all customer communications—Slack, email, WhatsApp, call recordings, and more.

The problem: As companies grow, it becomes harder for leaders to stay deeply connected to their customers. Critical trends, opportunities, and issues often go unnoticed, leading to slower decision-making, missed opportunities, and unresolved problems. Scaling without visibility into what’s happening at the “edges” of the business—customer interactions—creates blind spots that hinder growth.

How we solve it: Overstand aggregates customer communications into one unified platform and delivers actionable insights.

  • Know Where You’re Needed Most: Focus on areas where your involvement can drive the biggest impact.
  • Find Opportunities Everywhere: Discover new prospects or expand existing relationships.
  • Spot Trends Instantly: Identify issues and opportunities in real time.
  • Integrate Seamlessly: Use Overstand’s API to bring insights directly into workflows, dashboards, or other tools.

With Overstand, business leaders regain clarity, focus, and the ability to scale while staying deeply in tune with their customers. See a demo of Overstand here.


Our ask: If you or someone you know is struggling to maintain visibility into their company's customer interactions and opportunities, we’d love to help. Reach out to founders@overstandlabs.com or visit overstandlabs.com to learn more or schedule a demo.

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