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Phonely

AI call centers

Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries.

Jobs at Phonely

San Francisco, CA, US / Remote (US)
$75K - $110K
0.05% - 0.10%
Any (new grads ok)
San Francisco, CA, US
$150K - $220K
0.75% - 4.00%
3+ years
Phonely
Founded:2023
Team Size:4
Location:
Group Partner:Nicolas Dessaigne

Active Founders

Will Bodewes, Founder

Will Bodewes is the co-founder and CEO of Phonely. Prior to starting Phonely, he was pursuing a PhD at the University of Melbourne researching applied artificial intelligence applications. Before that, he founded an audio-tech startup that garnished celebrity engagement from Chance the Rapper, the band ASIA and more. During college, he competed in the NCAA's for XC skiing, and was one of the top ultra-endurance cyclists in the world.
Will Bodewes
Will Bodewes
Phonely

Nisal Ranasinghe, Founder

Nisal is the Co-founder and CTO of Phonely. With a background in Electronic and Telecommunications Engineering, he worked as a senior engineer in the AI team of a major telecommunications company for nearly three years, where he led projects on advanced AI solutions. Nisal then pursued a PhD at the University of Melbourne, focusing on explainable AI and AI for healthcare.
Nisal Ranasinghe
Nisal Ranasinghe
Phonely

Company Launches

TL;DR We use your website to create an AI receptionist that can answer FAQs, route calls, and book appointments, ready to go in under 5 minutes. Don’t believe us? Try it free here.

Hey 👋! It's Will and Nisal here. We’re building Phonely, an AI receptionist system that ensures you’ll never get put on hold again.

We are both former PhD AI researchers from the University of Melbourne, and 8 months ago, we set out to build an AI receptionist that could do everything that a person could do over the phone, and it's safe to say we’re done just that.

❌ The Problem

Missed calls cost businesses tens of thousands of dollars in lost revenue every year. Sure, you can hire a receptionist or outsource to a call center, but even they face the same problem. Humans sleep, have bad days, and ultimately don’t scale. We can do it better, faster, and 70% cheaper than the status quo.

✨ Our Solution

Phonely uses a website URL to build a humanlike AI answering system in just a few minutes. Our platform then connects to scheduling software, routes calls, and integrates with an existing knowledge base, all while improving its responses over time.

After the call, Phonely provides powerful AI analytics and automatically extracts relevant information, sending it directly to the business CRM, phone, or inbox.

Phonely doesn’t just sound like a person. It can do things like a person, too.

  • Connect directly to your calendar to schedule, cancel, or rebook appointments
  • ⁠Send SMS messages
  • ⁠Trigger live automations based on the callers’ inquiry
  • Place outbound calls to remind customers about important events (i.e. upcoming appointments)
  • And much more

⚙️ How it works

Phonely combines the best voice providers, language models, and transcription software to create contextually accurate, lifelike voice responses in under a second. If you give us your website, we will visit every page and extract relevant information automatically, formatting it to work with our custom-trained language models. We also directly integrate with a bunch of different software, such as Google Calendar and Zapier, to make it easy to manage appointments and so much more.

See it in action: https://www.youtube.com/watch?v=djG8ZJShquk

🙏 Asks

  1. Build an AI receptionist from your business website (it's free and takes less than a minute). Do that here.
  2. Don’t have a business but know one? We’re doing the best affiliate deal we’ll ever have. Join that here.
  3. Also, if you have 10 minutes to chat about Phonely, please book a time with me here 😊

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