Modern customer support platform replacement for Intercom and Zendesk
Atlas now natively integrates with Discord, making it easy to track, manage, and respond to support requests—without losing the fast, community-driven feel that makes Discord special.
https://www.youtube.com/watch?v=QmIlmEYfWsA
The Problem
Managing support on Discord is messy. Questions pile up, important messages get buried, and there’s no way to escalate or track issues properly. Most teams rely on disconnected tools, leading to lost conversations and frustrated customers.
Introducing Atlas for Discord
Atlas now integrates with Discord, turning real-time conversations into structured, trackable support tickets—while keeping everything in sync across platforms.
Key Features
✅ Turn Discord messages into tickets – Automatically or manually, so nothing slips through the cracks.
📢 Multi-channel support – Works with general chat, forum discussions, private VIP threads, and dedicated support forms.
🔄 Bidirectional sync – Reply to Discord messages directly from Atlas—no more switching between platforms.
💬 Structured, searchable support – Keep conversations organized and trackable inside Atlas.
Try it out
If you’re running a Discord community or know someone who is, I’d love to connect. Book a call with me, and let’s chat about how Atlas can streamline your support.