Operations Startups funded by Y Combinator (YC) in the San Francisco Bay Area 2024

Hightouch is the leading Data Activation platform, powered by Reverse ETL. Sync customer data from your warehouse into the tools your business teams rely on.

Middesk's mission is to enable every business to access the products and services they need to grow and thrive. We believe that if we can make it easy for a business to access financial products, hire new employees, and transact with other businesses, that we increase the odds of success for that business to contribute to its community and the broader economy. Our Identity provides accurate, complete information that financial services companies need to make efficient onboarding decisions. Our Agent product makes it easy for employers to file with the state and federal agencies needed to establish their business across the country. Our customers include Affirm, Brex, Plaid, Mercury, Divvy, Rippling, Gusto, and others. Based in San Francisco, CA, Middesk is backed by Sequoia Capital, Accel Partners, and Y Combinator.

HiOperator provides customer support as a service. Banish your ticket backlog and free up your in-house team for higher level tasks.

Upwave is the #1 marketing analytics platform for the world's biggest brand marketers. Upwave's software shows marketers the impact and effectiveness of their brand investments. We use data science and machine learning to answer an age-old question: does brand advertising work? Upwave's enterprise platform is used by the blue-chip marketers like Unilever, Clorox, Verizon, American Express, T-Mobile, Corona, State Farm, Uber, and dozens more. Upwave was launched in Y Combinator and is a fast-growing, post-Series B growth-stage startup. We've raised from leading investors like Uncork Capital, Initialized Capital, Bloomberg Beta, PivotNorth, Industry Ventures, and Conductive Ventures...plus many leading marketing tech Founders & CEOs. The company is based in San Francisco.

Farel is an all-in-one eCommerce platform specifically designed for small and mid-sized airlines.

Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights

Ponyrun evaluates people for you. We help you answer questions like: Should you sell to them? Are they a good fit for your product? Should you interview them? Its easy to use. Give it a search URL or a list of people. Tell Ponyrun what you want to evaluate the person on. And Ponyrun will go through the person's information (e.g. LinkedIn), and evaluate them.

Unbabel is an AI Centric Language Operations Platform that eliminates language barriers so that businesses can grow across markets. Our platform enables anyone to easily create flexible translation pipelines for any language or type of content in a scalable way. The pipelines combine best in class AI components, such as our Machine Translation and Quality Estimation, with different levels of human-in-the-loop capabilities, such as human translation and human annotations. The result is an easy to use, super scalable platform for Language Operations that can easily go from real time translation using adapted machine translation to high end human transcreation. Based in San Francisco, Unbabel works with hundreds of businesses such as Lego, Logitech, Microsoft, Warner Bros, Virgin Pulse, Booking.com or Under Armour, to communicate effortlessly with customers around the world, no matter what language they speak.

Observant is an iPhone-based driver monitoring system for commercial fleets. It uses machine learning + iPhone's depth sensors to detect unsafe driver behavior, prevent accidents, and save lives.

Dropbase is a prompt-based app builder that empowers developers to create custom back-office software fast and efficiently. With Dropbase, you can build backend panels, order/billing dashboards, and internal tools that can fetch data and trigger action across any database or service. Key Features: * Rapid development of backend panels, order/billing dashboards, and internal tools * Seamless data fetching and action triggering across any database or service * Intuitive prompt-based interface for streamlined app development Dropbase customers are companies in support and operations-intensive industries such as financial services, telecom, logistics, and retail that want to: * Dramatically reduce software development costs * Enhance operational efficiency * Accelerate the creation of tools to empower business teams 

Welcome lets you create virtual events that feel like an Apple Keynote.

Handl converts documents (invoices, income stabs, custom forms, etc.) into structured data through simple API. 100% automation implies no need for any supervision/manual work on your side and allows you to reduce costs, improve response time, and operate accurate data. Powered by the merge of ML/AI + humans-in-the-loop to work in real-time even for the most complicated cases

Overview is a company that takes the cutting edge in computer vision and deep learning and applies it to previously unsolvable manufacturing inspection problems. We are truly a full stack company. We install physical cameras into the facility, run inference on the edge and manage massive deployments. Overview also streams gigabytes of video/image data to the cloud for our web platform to give customers advanced insights and analytics.

Chatwoot is an open-source omnichannel customer engagement suite built as an alternative to Intercom, Zendesk etc. Chatwoot helps you to connect email, website live chat, social media handles, WhatsApp etc. and manage all your customer interactions from one place.

We bring paper based workflows in hospitality online. Canary's solutions are trusted by hotels worldwide, including Ace Hotel Group, Four Season, Wyndham Hotels, Classic Hotels, and others. We are going to eat all of hospitality software.

OpenPhone is the modern business phone system. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available on Mac, Windows, Web, iOS, and Android.

We helps retail and restaurant chains big and small deliver great customer experiences, putting money back in their budget and time back in their day.

MosaicVoice makes it easy for call centers to automate their Quality Assurance function. Our software listens to customer conversations in real-time and identifies and alerts agents and managers to any compliance violations as they happen

Expent is a marketplace that accelerates software procurement for teams, while giving organizations control over the entire purchasing process.

Confident LIMS is a leading Laboratory Information Management System (LIMS) serving high-throughput labs in regulated industries. Confident LIMS is a B2B Software-as-a-Service (SaaS) platform with strong network effects among our lab customers and their testing clients. We currently serve >60% of the legal cannabis industry in the United States and are expanding into mainstream agriculture, food & beverage, and environmental industries. In early 2022, we pivoted away from seeking to be the leading online B2B wholesale marketplace in the legal cannabis industry to be the best LIMS in the world in the agriculture, food & beverage, environmental and industrial chemicals industries.

Pibit transform loss run files into comprehensive reports with actionable insights, helping carriers and MGAs enhance underwriting efficiency and make better, more accurate decisions.

Many workflow builders and automation tools have support for adding logic to your processes, but get complicated quick– to the point where process owners are unable to edit them directly and require specialist services. Rulebricks separates decision-making logic from your workflows, giving your team a clear visual, spreadsheet-like interface to manage the changing rules that drive your business, and use those rules as API endpoints, visual forms, and in automation tools like Zapier.

ScopeAI automates the process of communicating user insights to product and operation teams. The product leverages natural language processing (a form of AI) to extract insights from customer conversations. It integrates with existing support channels such as Zendesk, Intercom, Desk.com (salesforce) to automatically tag and analyze conversations for trends in customer feedback.

Natero helps Customer Success Managers reduce churn, increase expansion, and manage more accounts with less effort. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This next generation solution helps B2B software providers prioritize, automate, and scale their Customer Success processes.

Artificial intelligence for modernized customer support. We provide end-to-end AI-powered solutions for business to connect with and support their customers. By leveraging the state of art deep learning and natural language processing technology, we make the customer support teams more intelligent and efficient.

We connect applications to drive more orders and better customer experiences for restaurants. The typical restaurant now uses more than two dozen different applications to run their business. Specifically, we connect, warehouse and route the data to improve analytics, marketing, operations and finance. Our customers include brands like Frank Pepe’s, Halal Guys, Wings Over and more.

**GENERAL** Geosite is an enterprise SaaS platform for spatial data. Through pairing a marketplace with integrated data management and collaboration tools, Geosite enables customers to leverage spatial data for more rapid and accurate planning and operations. This platform is a dual use technology for both commercial and military customers. // **SPACE PEOPLE** Geosite is a cloud-based platform creating a comprehensive repository of geospatial data, such as satellite imagery, through the aggregation of public and commercially available data, providing market-wide ability to rapidly search, select, purchase, assemble, and manage data sets. This will not only create the most comprehensive and exhaustive marketplace for geospatial data and analytics, but also build the underlying data infrastructure for the geospatial industry. This marketplace, for both analytics and data, will enable customers from Oil and Gas companies to US Special Operations to access and consume data from many sources for greater operational efficiency and safety. // **O&G PEOPLE** Geosite is a data platform for Oil and Gas companies that allows customers to bring together their data for a clearer picture of the world. Over 80% of information has a spatial component to it, rarely is this being leveraged to add to the bottom line for Oil and Gas companies. With the proliferation of satellites and distributed sensors (IOT), we are at a juncture of immense opportunity for Oil and Gas exploration to reach an operational efficiency that was impossible only a few years ago. Geosite allows for cutting edge logistics planning and operational tracking to increase safety and productivity.