Hey everyone 🙂

We’re Tim and Matthias, co-founders of Pairio

TL:DR:

Machine downtime in manufacturing is expensive. Pairio helps technicians and operators resolve faults faster with voice AI.

4 plants in Germany are already using Pairio to reduce equipment downtime.

Ask: Can you introduce us to plant and maintenance managers at US manufacturing firms? Contact us at tim.zinkl@pairio.com

https://www.youtube.com/watch?v=kmUBOkAU33M

The Problem

Unplanned equipment downtime costs global industries over $1.4 trillion every year – and the root cause isn't broken machines. It's broken knowledge transfer.

• When a machine fails, resolution speed depends almost entirely on whether the one guy who's seen this before is working that day
• Valuable technical clues are buried somewhere across 400 pages of OEM manuals or locked in outdated software
• After spending 6 hours getting the line back up, the last thing a technician does is sit down and write a detailed fault report to institutionalize their knowledge

With the average technician in the US now 50 years old, knowledge is literally walking out the door, further compounding the problem for years to come.

Our Solution

We have shown at 4 factories in Germany that removing these barriers can lead to higher equipment uptime – and the effect compounds with every fault processed with Pairio.

With our voice-first approach we empower technicians and operators to:

• Simply ask and instantly receive any available technical clue
• Speak and let Pairio structure their learnings into reusable know-how
• Use photos and videos to capture even more contextual knowledge

By focusing on capturing the reality on the shop floor we are building the foundation for agentic workflows that eliminate off the wrench time and optimize equipment uptime.

The Ask

If you know anyone in plant operations or maintenance in US manufacturing we’d love to talk with them – happy to hook you up with some of Munich’s finest beers as a gesture of gratitude.

The Team

We met 4 years ago at an entrepreneurship scholarship from the Technical University of Munich. Matthias worked as the first engineer at Lio (YC S23) and Tim as the second employee at the battery recycling startup tozero.