Penciled
Fill 10X more canceled appointments
Penciled (W24) helps physical therapists fill 10X more canceled appointments. The core of our product is an AI agent named Nicole. Nicole helps patients join the waitlist, maintains live availabilities, and texts and calls waitlist patients to fill canceled appointments. When fully deployed, Nicole fills 79% of cancellations detected and takes an average of 3 minutes to fill an appointment. Therapists using Nicole see a 194% increase in cancellations filled.
Jobs at Penciled
Active Founders
Shawn Shivdat, Founder
CEO & Co-founder of Penciled. Studied Computational Neuroscience at Harvard. Previously built patient outcome prediction software at MGH, built and launched a jobs board product at a health tech startup, and founded a global nonprofit organization.
Company Launches
Meet Chloe:
The Problem
Clinics do a lot of phone calls— booking appointments, following up after a visit, reminding patients of a visit, verifying insurance, calling referring providers, etc. These calls prevent staff from interacting with patients, building relationships with families, and completing clinical documentation.
In specialties like physical therapy, some clinicians just let the phone ring out if they’re seeing a patient, resulting in unhappy patients and lost revenue.
The Solution
Our AI assistants handle any phone call that involves a repetitive task, so clinicians can focus on helping patients.
We don’t ask clinics to rip out any technology to use our agents. That means we integrate with fax machines, EHRs, and existing phone systems.
Introducing Jen & Jim:
Our Background
Shawn Shivdat (CEO) grew up helping his mom in her private practice and built software at Massachusetts General Hospital while studying Computational Neuroscience at Harvard.
Deniz Sert (CTO) was a software engineer at Apple and worked at startups while studying Computer Science at MIT.
Together, we previously built an AI sleep improvement platform used by schools like Georgetown, Columbia, and Tufts before pivoting during YC.
💥 The Deal
For clinics, startups, and systems who work with us before Demo Day, we’ll integrate with existing systems (including EHRs) for free.
Get in touch with me at shawn@somnapp.com