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Typewise

Boosting customer service and sales productivity by 2-3x.

Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack. Teams describe outcomes in natural language and the platform compiles them into working automations—no flowcharts, no code. You can safely simulate changes and roll them out step by step. Fortune 500 brands such as Unilever and DPD use Typewise to cut support effort by 50%+ while increasing CSAT and NPS. With 200+ integrations, Typewise reads from and writes to CRM, ERP, and other systems to fully resolve cases, handing off to humans only where they add the most value. Hybrid intelligence enables partial hand-offs, review-before-send, and context-preserving resumption—so teams stay in control. Operate natively within Typewise Ticketing, with optional integrations into your existing CRM or helpdesk systems such as Zendesk, Salesforce, or Freshdesk, and enhance agents with a CRM-embedded copilot. A company-specific AI language model keeps every interaction on-brand. EU-hosted and ISO 27001 certified, Typewise delivers measurable ROI in weeks—so you can start small and scale automation with confidence.
Active Founders
David Eberle
David Eberle
Founder
Co-Founder and CEO at Typewise, formerly Engagement Manager at Booz & Company. Lived in 7+ countries.
Janis Berneker
Janis Berneker
Founder
Co-Founder and CTO at Typewise, formerly Lead Data Science at Swiss National Broadcaster SRF. Loves coding since he was a kid. Speaks 5+ languages.
Company Launches
Typewise Text Prediction API
See original launch post

Hi guys, we’re Janis and David on a mission to make daily lives easier by decoding human thoughts. We build text prediction software, which is used in various customer service and sales teams of large enterprises.

We’re now making the underlying API accessible to other developers, in case you’d like to supercharge your software with text prediction and autocorrect.

Features

  • 🔮 Sentence Prediction
  • 🖋️ Autocorrect & Grammar Check
  • 🧠 Custom AI Models
  • 🌎 Language Detection (40+ languages)
  • 🕵️‍ Emoji Search

uploaded image

Try for free

Access the API: https://www.typewise.app/api

👉 The language models are fully customizable to your specific use case, get in touch to learn more.

Cheers,
Janis & David

Previous Launches
AI writing solution for businesses to save cost, increase customer satisfaction and sales conversion.
Jobs at Typewise
Zürich, ZH, CH / Remote
€80K - €120K EUR
0.10% - 0.20%
3+ years
Zürich, ZH, CH / Zürich, Zurich, CH
€100K - €130K EUR
0.10% - 0.20%
3+ years
Typewise
Founded:2020
Batch:Summer 2022
Team Size:12
Status:
Active
Location:Zürich, Switzerland
Primary Partner:Nicolas Dessaigne