Operations Startups funded by Y Combinator (YC) 2024

Avenue is a simple way for business teams to set up alerts from their database or data warehouse. Think Datadog / PagerDuty for operations teams. Operations teams create set-and-forget alerts on all their data, so they can be more proactive with their time (and monitor on more nuanced triggers than just what fits on their dashboard page). Avenue can improve response times to critical problems from several days to real-time by alerting directly on the data sources that customers already use.

OpenUnit is the all-in-one platform self-storage facilities need to run their business - whether they’re a single mom-and-pop site or a multi-facility corporation. Our complete set of tools gives storage operators what they need most—a powerful online presence, reservation system, legal agreements, insurance, merchant solutions and management software to simplify the process of running a storage facility. On top of that, OpenUnit gives facilities: • Team Management & Communication: Every account includes a space that lets you share messages with co-workers & head office. All without reaching for a separate app. • Payments & Point-of-Sale: Increase your revenue with payment options that support all card types, and increase in-store purchases with Point-of-Sale (POS) software. • Accounting & Bookkeeping: From sales and purchases to cashflow, taxes and reporting. OpenUnit Books will make you feel like a professional accountant, even if you aren't.

Hightouch is the leading Data Activation platform, powered by Reverse ETL. Sync customer data from your warehouse into the tools your business teams rely on.

Driftly is an AI-native EHR for home health agencies. 80% of the $133B spent every year by home health agencies is unrelated to providing care, and most of this can be eliminated with LLMs. Our first feature is clinician scheduling, where our tool cuts travel time in half, saving 10% of total costs.

Parea AI is the essential developer platform for debugging and monitoring every stage of LLM application development. We provide testing, evaluation, and monitoring in one unified platform. These capabilities help developers get visibility into LLM responses, quickly test and optimize prompts, and ensure customers get the best user experience.

Middesk's mission is to enable every business to access the products and services they need to grow and thrive. We believe that if we can make it easy for a business to access financial products, hire new employees, and transact with other businesses, that we increase the odds of success for that business to contribute to its community and the broader economy. Our Identity provides accurate, complete information that financial services companies need to make efficient onboarding decisions. Our Agent product makes it easy for employers to file with the state and federal agencies needed to establish their business across the country. Our customers include Affirm, Brex, Plaid, Mercury, Divvy, Rippling, Gusto, and others. Based in San Francisco, CA, Middesk is backed by Sequoia Capital, Accel Partners, and Y Combinator.

HiOperator provides customer support as a service. Banish your ticket backlog and free up your in-house team for higher level tasks.

Whalesync makes data syncing easy. Our automation platform syncs data between key business tools like HubSpot and Airtable. We give developers and ops teams two-way, real-time sync, so they can build production-ready workflows. Whalesync launched during Y Combinator’s S21 cohort. Since then we’ve raised from some of the world’s top investors. We’re now trusted by hundreds of companies like [Ramp](https://ramp.com/), [Webflow](https://webflow.com/), and [Alchemy](https://www.alchemy.com/), and process millions of transactions every day. Many of our customers enjoy the product so much they [tell all their friends](https://whalesync.com/preach).

We are building the Marketplace for On Demand Delivery. We provide an all-in-one Delivery OS that brings all orders into one place, dispatches these orders to the best available delivery service, and provides the tools to manage the post-purchase experience. The founding team started Habitat Logistics, where we powered delivery for restaurants, and delivered over 1M orders all on our own software.

WeWeb is a visual programming tool that allows you to build user interfaces on top of existing databases & auth systems. It allies the short learning curve of no-code with the freedom of code. CONTROL & FREEDOM – Build pixel-perfect frontends with drag-and-drop UI elements and no-code CSS properties but have the option to add custom code or import your own Vue.js components. CODE BEST PRACTICES – Follow development best practices by building components, global workflows and re-usable functions with no-code triggers and formulas with the option to add custom JS where needed. NO VENDOR LOCK-IN – WeWeb generates a standard PWA-ready Single Page Application and allows you to deploy your projects on your own infrastructure. Build in no-code, host on-premise.

🚀 Lumina💧 (YC W22) is a fast growing job platform in Southeast Asia with 1.5 million workers, helping 30k companies recruit and optimize at scale. 🤖 We are now expanding globally with Lumibot, a bespoke AI+human-powered automation service. We help companies automate mundane, repetitive processes with AI and human-in-the-loop catering for various use cases in data ops and complex workflows. This allows your business to focus on your core and grow faster, better and cheaper. 👌Our AI-powered automation start with USD 13/hour, supplemented with human-in-the-loop at USD 2-6/hour. Our services are managed based on SLAs by dedicated service managers under a prepaid credit system without arduous contracts for optimum flexibility. No minimum commitment with fully-refundable deposit from as low as USD 500^. 🛠️ We currently support the following use cases: 1) operations support 2) revenue operations support 3) web and social media management 4) email management 5) content moderation 6) AI training and verification 7) AI text humanization 8) custom process automation ... with more to come ... 👥️️ Lumibot (by Lumina) is backed by Y-Combinator, Monk's Hill Ventures, Alpha JWC, Goodwater Capital, SWC Global and January Capital. More information about us: * 💬 WA: https://wa.me/message/SEMGBRM22MDYK1 * 📅 CAL: https://usemotion.com/meet/aswin-andrison/global * 🌐 WEB: https://www.lumibot.com ^ Reach out to us on special deals ONLY for YC companies!

We help run engaging online conferences. Unlike Hopin or Zoom, we are super focused on connecting conference attendees with each other. Most attendees don’t actually go to watch the talks, they go for the networking. With us they can self-organize, meet and stay in touch. Usually it's incredibly hard for the organizer to build conferences which lead to key business opportunities for the attendees. We have good networking built-in.

Truora provides safe and reliable background checks and fraud prevention services for Latin America, through APIs and web service solutions. We operate in 6 countries (Mexico, Colombia, Peru, Costa Rica, Brazil and Chile) and are expanding rapidly. Our customers include Latam's top martketplaces (i.e. Didi, Rappi, Liftit), FinTech startups, large financial institutions and large HR firms as well. Our software allows for: background check verifications, continuous identity verification, digital identity solutions, OCR technologies and document authentication, KYC solutions and biometric validations. Our team is composed of 4 founders with expertise in the security and fraud prevention, as well as 60+ expert software engineers. We have offices across Latam, with our tech teams based in Colombia.

Recase automates fintech onboarding and underwriting tasks, turning cases that would otherwise need manual review into instant approvals. Our platform connects to any KYC/KYB data sources, enabling teams to build risk scoring and AI workflows that achieve full automation.

Workflow86 AI turns natural language into fully configured automated business processes and workflows. Simply describe a business process or requirement, and Workflow86 AI handles the entire design, build and implementation of its into an automated business process - from the architecture of the workflow, selection of components, configuration, design, and connection to databases and even writing custom code where required. Once a workflow has been built, Workflow86 AI can synchronize with an existing process or workflow at any time to execute updates, changes, and improvements for you as well.

Confident LIMS is a leading Laboratory Information Management System (LIMS) serving high-throughput labs in regulated industries. Confident LIMS is a B2B Software-as-a-Service (SaaS) platform with strong network effects among our lab customers and their testing clients. We currently serve >60% of the legal cannabis industry in the United States and are expanding into mainstream agriculture, food & beverage, and environmental industries. In early 2022, we pivoted away from seeking to be the leading online B2B wholesale marketplace in the legal cannabis industry to be the best LIMS in the world in the agriculture, food & beverage, environmental and industrial chemicals industries.

Superunit is building an AI powered ERP for companies manufacturing or selling physical goods. We’ve released our first module - AI accounting and supply chain management - to 7 customers in the last 6 weeks. We’ve booked $8.3k in MRR and just signed a pilot with a $200M apparel company. We offer automated bookkeeping, supply chain management, inventory costs, and contribution margin analysis. Our system seamlessly integrates with Quickbooks and ERPs, eliminating manual data entry and minimizing errors. Users can interact with Superunit via Slack or email, avoiding the need to learn new software. (https://www.loom.com/share/1425f6802d774e1aa00a8ac4b64782ff)

Vendr helps software buyers pay less for software and helps software sellers acquire customers at a lower CAC -- a no brainer for both buyers and sellers. $4 billion+ of software transacted on Vendr, across 2,500+ software sellers.

Upwave is the #1 marketing analytics platform for the world's biggest brand marketers. Upwave's software shows marketers the impact and effectiveness of their brand investments. We use data science and machine learning to answer an age-old question: does brand advertising work? Upwave's enterprise platform is used by the blue-chip marketers like Unilever, Clorox, Verizon, American Express, T-Mobile, Corona, State Farm, Uber, and dozens more. Upwave was launched in Y Combinator and is a fast-growing, post-Series B growth-stage startup. We've raised from leading investors like Uncork Capital, Initialized Capital, Bloomberg Beta, PivotNorth, Industry Ventures, and Conductive Ventures...plus many leading marketing tech Founders & CEOs. The company is based in San Francisco.

Farel is an all-in-one eCommerce platform specifically designed for small and mid-sized airlines.

MosaicVoice makes it easy for call centers to automate their Quality Assurance function. Our software listens to customer conversations in real-time and identifies and alerts agents and managers to any compliance violations as they happen

All in one platform for online and in-person classes, video on-demand, courses and website hosting.

Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights

Ponyrun evaluates people for you. We help you answer questions like: Should you sell to them? Are they a good fit for your product? Should you interview them? Its easy to use. Give it a search URL or a list of people. Tell Ponyrun what you want to evaluate the person on. And Ponyrun will go through the person's information (e.g. LinkedIn), and evaluate them.

Unbabel is an AI Centric Language Operations Platform that eliminates language barriers so that businesses can grow across markets. Our platform enables anyone to easily create flexible translation pipelines for any language or type of content in a scalable way. The pipelines combine best in class AI components, such as our Machine Translation and Quality Estimation, with different levels of human-in-the-loop capabilities, such as human translation and human annotations. The result is an easy to use, super scalable platform for Language Operations that can easily go from real time translation using adapted machine translation to high end human transcreation. Based in San Francisco, Unbabel works with hundreds of businesses such as Lego, Logitech, Microsoft, Warner Bros, Virgin Pulse, Booking.com or Under Armour, to communicate effortlessly with customers around the world, no matter what language they speak.

Observant is an iPhone-based driver monitoring system for commercial fleets. It uses machine learning + iPhone's depth sensors to detect unsafe driver behavior, prevent accidents, and save lives.

Blitz is a no-code platform to build internal applications and automate manual tasks. Quickly build a database, integrate your logic, and scale your operations. Alternative to Google Sheet and Airtable, Blitz is not limited by a number of lines of records or by an API rate. Create your data model and set up data validation rules. Use our interface builder to create dynamic forms, and quickly onboard customer and partners. Leverage our granular permissions to share data to external users (publicly or privately). Add advanced business logic to your forms and portals, without writing any line of code. The experience is similar to creating spreadsheets, but without their limitations in terms of scalability and security. You can use Blitz to build an onboarding flow, an order management system or some validation workflows for compliance purposes. Stop using developer resources or rigid SaaS software. Start building your own tools, adapted to your needs, with Blitz.

Dropbase is a prompt-based app builder that empowers developers to create custom back-office software fast and efficiently. With Dropbase, you can build backend panels, order/billing dashboards, and internal tools that can fetch data and trigger action across any database or service. Key Features: * Rapid development of backend panels, order/billing dashboards, and internal tools * Seamless data fetching and action triggering across any database or service * Intuitive prompt-based interface for streamlined app development Dropbase customers are companies in support and operations-intensive industries such as financial services, telecom, logistics, and retail that want to: * Dramatically reduce software development costs * Enhance operational efficiency * Accelerate the creation of tools to empower business teams 

Nowadays is an AI copilot that automates the boring parts of planning corporate events. For example, our AI can contact venues by email and phone to get availability, deal with back-and-forth negotiations, and present the best options.

Aidy uses AI to track and understand what Congress and state legislatures are doing. Following relevant legislation across jurisdictions is difficult and time consuming, but new laws and regulations can have dramatic impacts on entire industries. With Aidy, government affairs professionals can find the bills that matter to them, generate custom reports in seconds, and always find the right people in government to talk to about a bill or issue. In our previous policy-centric roles at The Rockefeller Foundation, U.S. Senate, and U.S. Department of Housing and Urban Development, we saw how difficult it is to stay on top of public policy changes. We quickly realized the enormous potential of AI in making policy intelligence more accessible. From there, Aidy was born!

Residential contractors are drowning in office work. Drillbit automates all of it. We use AI receptionists and an LLM based quoting tool on top of our own CRM to entirely manage jobs from lead, to quote, to scheduling, to staffing, and even collecting payment.

We help Amazon sellers grow their business with our data-driven automations. We are starting out with advertising and inventory. From there, we're moving to other avenues that help accelerate brand growth!

Salvy is a mobile carrier for businesses in Brazil. Over 300 companies use Salvy to manage over 5,000 mobile lines, cutting costs by over 50%. The founders have worked many years together in Brazil's largest fintechs (Nubank and EBANX). Today, every carrier in Brazil has roughly the same network quality - it isn't a differentiator. If you're an IT manager who needs to deploy 2k lines, you want an integrated and seamless solution. You need to deploy this resource, fast. Salvy provides a software layer that makes deploying and managing mobile lines a fast and efficient process, integrated with HRIS, ERPs, and others. This is a massive market: there are 55 million b2b mobile lines in Brazil, which adds up to 5 billion dollars in ARR in just one country.

Fragment’s premise is that every company using AI will need humans in the loop, and software for the handoff between AI and humans. We start by helping operations teams in fintech companies with task management for their manual processes (onboarding, compliance…). Building on top of this, we make it easy to increase automation by adding a layer of human supervision.

FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.

Spokn makes it easy for People and Comms teams to make videos starring their own employees and leaders - no editing skills or special equipment necessary. In minutes, you can create videos that feel as engaging as TikTok, and share them anywhere: Slack/Teams, your LMS, intranet, careers page, or job offer emails. Companies like Udemy, SiriusXM, Sonos, GoFundMe and more use Spokn to create engaging videos for their learning & development, internal comms, recognition, DEI and employer branding.

Triply (Formerly Tripitaca) is the operating system for travel businesses in Africa. We eliminate operational chaos by unifying payments, Invoicing, payroll, accounting, operations, and more into a single platform allowing travel businesses to execute and sell more efficiently.

Welcome lets you create virtual events that feel like an Apple Keynote.

We build fraud detection models to prevent account takeovers and voice phishing for fintechs, banks and contact centres. We also run voice phishing simulations to train employees against bad actors.

Handl converts documents (invoices, income stabs, custom forms, etc.) into structured data through simple API. 100% automation implies no need for any supervision/manual work on your side and allows you to reduce costs, improve response time, and operate accurate data. Powered by the merge of ML/AI + humans-in-the-loop to work in real-time even for the most complicated cases

Overview is a company that takes the cutting edge in computer vision and deep learning and applies it to previously unsolvable manufacturing inspection problems. We are truly a full stack company. We install physical cameras into the facility, run inference on the edge and manage massive deployments. Overview also streams gigabytes of video/image data to the cloud for our web platform to give customers advanced insights and analytics.

There are billions of dollars of hospital waste caused by inefficient, disconnected supply chains and finance data. Today, clinics are facing unprecedented backorders, recalls, and purchase verticals (medical devices, SaaS, security, commodities). We are building a single product to 10x a fragmented industry with each tool built almost 20 years ago.

Kobalt has built an AI copilot to automate manual risk and compliance operations for fintechs and banks. Given a third party contracts and documentation, Kobalt’s reasoning engine ingests internal policies and procedures, legal commitments, past privacy and compliance assessments, and syncs with external legislation to instantly auto-surface and track risks. We're helping community/regional/sponsor banks increase revenue and scale their partnership and vendor volume, and we're helping fintechs conduct their partner diligence in 1/10 the time, all without needing to increase headcount.

cloud humans introduces claudIA, every startup's CX super agent. ClaudIA is a GPT based bot who can answer any customer support tickets with zero tech effort and already integrated with your current flows and systems. With ClaudIA, you can automate 55-90% of your customer's enquiries while maintaining the same service level you are proud of. Gain efficiency, scalability and quality today. Try it free (demo): https://www.cloudhumans.com/us/claudia-demo Reach out if you have any questions: bruno@cloudhumans.com

Berry offers an AI CSM that scales customer success for SaaS companies. Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale. Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.

Parahelp is an AI support agent for software companies that resolves tickets like a teammate. For example, if a customer requests a refund, Parahelp looks up subscription details in your dashboard, processes the refund in your payment system, and replies to the customer in your support system.

Callback is AI-native business process outsourcing. We help our customers stay focused on their core business while we use AI to automate tasks like invoice processing, PDF report parsing, and data labeling.

Beau helps to work with people outside your company: build, visualize, and automate your customer-facing processes! 🔥 All with one, easy-to-use solution: collect forms, accept payments, keep updated, request details, and approve steps!

Flightfox is a travel management platform for organizations with complex travel needs. We combine technology with human expertise to plan, search, book, monitor and manage global and group travel. We typically work with study abroad programs, humanitarian organizations, and other organizations with global reach.

At Socap.ai, we help founders and investors to grow their network and fundraise better with AI. As experienced founders and investors (Slava is an ex-VC with 2 unicorns from seed portfolio and a top YC founder who has raised $180M over his entrepreneurial career; Alex is a repeat AI founder with an exit and has helped dozens of founders to raise early-stage funding), we're constantly bombarded with emails/DMs from fellow founders asking for fundraising help and intros. We get it — fundraising is tough, especially in the current environment. There's so much advice that you don't even know who to listen to. With Socap.ai, we make it at least 2 times easier by giving founders a proven YC-style "parallel fundraising" playbook (remember — we ourselves have raised over $200M using it), an accountable community, and exclusive access to the Socap.ai platform where you can easily manage and grow your founder/investor network for your fundraising needs and beyond. We're currently in beta and onboarding users through various community initiatives (ours or our VC/accelerator partners). Learn more and apply to one of our free fundraising bootcamps here: Socap.ai

Chatwoot is an open-source omnichannel customer engagement suite built as an alternative to Intercom, Zendesk etc. Chatwoot helps you to connect email, website live chat, social media handles, WhatsApp etc. and manage all your customer interactions from one place.

Want to apply AI to your IT Helpdesk queue? Risotto helps you grant software access, limit access/permission grants by time, serve knowledge, and get approvals from people like managers. All using natural language directly in chat (AKA "ChatOps") IT teams spend too much time manually provisioning software and answering the same question repeatedly. We help them improve resolution times, reduce SaaS spend, and enhance security with 24/7 automated software access and IT support. Check us out at: https://www.tryrisotto.com

With Kyber, companies operating in regulated industries can quickly draft, review, and send complex regulatory notices. For example, when Branch Insurance's claims team has to settle a claim, instead of spending hours piecing together evidence to draft a complex notice, they can simply upload the details of the claim to Kyber, auto-generate multiple best in-class drafts, easily assign reviewers, collaborate on notices in real-time, and then send the letter to the individual the notice is for. Kyber not only saves these teams time, it also improves overall quality, accountability, and traceability.

Pibit transform loss run files into comprehensive reports with actionable insights, helping carriers and MGAs enhance underwriting efficiency and make better, more accurate decisions.

Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses. More than 10,000 founders from over 175 countries have used our product, Firstbase Start, to launch their startup. For many founders, "firstbase.io" has become what they type into their address bars when they think about incorporating a business.

We help IT departments collaborate, simplify their operations, and organize their information. Users can share passwords, network documentation, business processes, and other technical information in one secure, customizable, and easy interface. Instead of multiple, complex services to manage their businesses, companies can now use one, unified solution.

Jasmine makes the buying and selling of renewable energy assets easy, accessible, and transparent.

We bring paper based workflows in hospitality online. Canary's solutions are trusted by hotels worldwide, including Ace Hotel Group, Four Season, Wyndham Hotels, Classic Hotels, and others. We are going to eat all of hospitality software.

Many workflow builders and automation tools have support for adding logic to your processes, but get complicated quick– to the point where process owners are unable to edit them directly and require specialist services. Rulebricks separates decision-making logic from your workflows, giving your team a clear visual, spreadsheet-like interface to manage the changing rules that drive your business, and use those rules as API endpoints, visual forms, and in automation tools like Zapier.

Axiom.ai is building a no-code browser automation tool. This lets anyone automate repetitive work by recording clicking and typing actions in their browser. We think the market has huge potential - companies like UiPath built $10 billion+ businesses by automating processes on the desktop - an industry now known as Robotic Process Automation (RPA). We think RPA has a lot more potential outside the Enterprise. Axiom is on its way to being the industry-standard RPA tool for the browser. It now ranks alongside Selenium - the historical industry standard - as the top result when searching for ‘Browser Automation’ on Google, and is the top-result on Chrome’s extension store.

Complif automates compliance processes for financial entities, including KYC/KYB, AML, risk profiling, documentation management and regulatory reporting.

We help D2C brands and SMBs in India acquire customers and sell on WhatsApp. We do this by offering attribution based marketing and storefront ordering through a commerce bot with vernacular support.

Tractian is a machine intelligence company that offers industrial monitoring systems.

TrueBiz helps financial service providers reduce manual review during business onboarding. We add color to the company's background with 250+ data points on the company from around the web (such as industry and address), and summarize key risk indicators. The process takes seconds – not days, so financial service providers can efficiently meet risk requirements and onboard new businesses faster.

Lovage creates automated, virtual receptionists for businesses that can handle almost any customer need over the phone, via text, or on social media. Instead of hiring someone or having to deal with interruptions while working, Lovage helps your customers by answering questions, booking appointments, and more - just like you would.

Devyce is building the global mobile network for business. Right now, we give your employees a business phone number in an app, on their personal phone, instantly, alongside a portal for analytics, management and integrations. Nick has a background in recruiting and real estate and understands the pain points these industries face with hybrid working, while Ed has a solid tech background including a CS degree from Cambridge. Because of our relationship with a mobile network operator, we have the unfair advantage that we will actually become a mobile network, unlike other SaaS VoIP providers. https://devyce.com/

Focal enables f to effectively leverage AI to automate traditionally manual workflows. Our initial focus is geared towards helping financial institutions automate compliance, risk, and dispute operations.

Dexter is the AI process tool for ops teams. We help companies move critical operating processes out of spreadsheets and Slack into reliable automated flows. We orchestrate workflows end-to-end, with AI tasks (like filling out online forms, extracting information from images or documents) alongside manual and automated steps. For example, Dance, a European mobility company with over 10,000 monthly subscribers, uses us to automate processes like resolving traffic tickets and accidents.

Expanding to other geographies and marketplaces is a massive growth lever for brands and manufacturers, but it’s complex and resource-intensive. Omnidock makes it effortless for merchants to sell on multiple marketplaces by acting as their merchant of record. Brands simply plug into our operating system, which reads their catalog, assesses marketplace eligibility, and auto-launches their products through our pre-vetted marketplace accounts. We handle all transactions on their behalf, removing the challenges and complexities of multi-marketplace selling

Assembly is a customer experience platform that turns customer feedback into product growth and support requests into long-lasting relationships.

Traditional automation software is slow and expensive, Automat is 10X faster and 1/10th the price. It lets operations teams automate using video and natural language. 🧐 The problem: Traditional Robotic Process Automation is slow and expensive. 💡 Our Solution: Automat makes it 10X cheaper and faster to build any robotic process automation using natural language on any operating system We’re solving this by creating a platform that enables robotics process automation for Chrome using large language models and computer vision. Currently our customers send us descriptions or videos of the processes they’d like us to automate and we use our internal tooling to quickly build out those automations.

Omni turns documents, slide decks, websites and more into the data you need. You'll never need to copy + paste data into spreadsheets again. - Connect to a database or document store. We support Snowflake, Postgres, Google Drive, S3 and more. - Transform your data - Define type safe schemas to run against your unstructured data. We’ll run those models against your data, and keep your warehouse in sync as new rows/fields are added/deleted. - Query with SQL - All the transformed data stays in your warehouse. Surface this data in your product, or analyze with your existing BI tools.

Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost.

At Toma, we aim to become the Microsoft/OpenAI of the Automotive industry by supplying a fully integrated AI + software suite to tens of thousands of profitable automotive dealers in America, and then worldwide. Step 1 is to provide the world’s best voice AI solution for the automotive industry, serving departments from service to sales to finance to information technology. Toma’s voice agents do thousands of AI calls every day and generate millions of dollars worth of revenue for auto dealerships. The automotive industry is a sleeping giant contributing trillions of dollars to the GDP. The industry and its processes are ready for disruption. Toma is bringing AI to all operations in the industry while working hand-in-hand with some of the biggest names such as the Car Dealership Guy, and public companies like Lithia Motors and Cox Automotive. Toma is backed best investors in Silicon Valley and the Automotive industry.

Topline Pro (formerly ProPhone) is a Generative AI platform enabling home service businesses to be easily discovered, trusted and booked, directly. The AI-driven interface rapidly and affordably creates a custom, SEO-optimized website along with a application to help sync content to and from local listings, put social media communications on autopilot and enable the business owner to easily get paid online.

IoTFlows provides comprehensive visibility and valuable insights into manufacturing shop floors. Leveraging artificial intelligence to monitor and analyze the performance of machines based on their vibration and acoustics data, we help manufacturers to identify issues and inefficiencies in the production process and make data-driven decisions to improve performance.

The first completely automated SaaS management software. Scrap the spreadsheets and avoid slack surveys when you need to run compliance audits, provisioning users, or track unused licenses. Sorted provides visibility to admins in 2 minutes without sacrificing employee flexibility.

Where are the best places in the world to build a wind farm or a hydropower dam? Traverse is an AI driven professional engineering firm focused on answering these types of questions. We use AI, high performance computing and automation to speed up traditional prospecting, feasibility assessment and front end engineering work by 10x. Traverse can prospect for exceptionally high ROI project configurations across entire countries and also optimize the returns of individual projects amongst billions of potential permutations, helping our customers eliminate development risks dramatically.

We automate the painful parts of supplier data integration - from PDF extraction to duplicate matching to spend analysis - and surface opportunities that are usually buried in unstructured data

Pylon is the modern alternative to Zendesk, Intercom, Freshdesk, and Salesforce Service Cloud. We help B2B companies track customer support issues across common B2B channels including shared Slack channels (Slack Connect), Microsoft Teams, email, in-app chat, ticket forms, Slack community, and more. Hundreds of fast-growing YC companies of all sizes like Vellum, Hightouch, and Deel are customers. Learn more at usepylon.com

OpenPhone is the modern business phone system. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available on Mac, Windows, Web, iOS, and Android.

We helps retail and restaurant chains big and small deliver great customer experiences, putting money back in their budget and time back in their day.

## What is Yuma AI? Yuma is automating customer support by providing an AI Support Agent orchestration platform. Yuma provides autonomous AI agents dedicated to customer service and e-commerce. We integrate directly with help desk software (Zendesk, Kustomer, Gorgias, etc.) and focus on helping large Shopify merchants deal with their high volume of support requests. Top merchants using Yuma can automate up to 60% of their support tickets fully autonomously. ## Why do Shopify merchants need Yuma? There are thousands of large Shopify merchants around the world generating $10M+ a year. Most of them have taken over some niches and are great at what they do: selling their products. But they all have one thing in common: they all hate customer support. It's a burden for them and a huge source of cost, as they receive hundreds of requests per day. Some of them have dozens of support agents on staff, usually offshore, and the overall quality is still often pretty poor while staff turnover remains high. Those merchants have been promised automation for years but have always been disappointed by the outcome. As customers, we have all had to live through a terrible support automation experience before, so this is no secret, and everyone knows that the current state of the technology is quite bad. ## Yuma is solving this in a few ways: Yuma isn't just another RAG chatbot. Our platform provides autonomous AI agents dedicated to support and ecommerce. These agents are powered by knowledge, follow processes, and are managed by our in-house AI orchestration technology. This ensures safety, control, and quality at every step. We believe that to truly automate customer support, we must develop a platform that mimics the actions of a human support agent. That's exactly what we've been doing. Currently, our top merchants are automating 60% of their support tickets through Yuma. Yuma can fetch information from external services and take actions in other apps as needed to resolve each ticket. We are laser-focused on building the best AI support agent platform and aim to achieve 80% true automation in the next few months. ## Fun Fact Yuma got started by accident. This is my third YC startup after Socialcam (W12) and Triplebyte (S15). I released Yuma as a prototype for fun in mid-December 2022 and was overwhelmed with demo requests. That's when I knew I was onto something and had to turn this into a real company, once again.

Founded in Vancouver, British Columbia, Ariglad The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot. This is led by Co-Founders Sophie and Ali. They are both completely obsessed with this problem and their customers, who have partnered with Ariglad to become immensely more efficient.

Latchel is the only end-to-end platform that automates maintenance coordination and delivers best in class resident amenities. We service over 80,000 homes across over 400 customers in all 50 states of the US. We’re growing rapidly and need a Product Designer to continue our rapid growth trajectory.

Jetdocs is a collaborative ticketing solution that is integrated into Microsoft Teams and Slack. We allow teams to create no-code workflows that digitize your processes and connect your teams. We empower IT and Ops teams with the interface, as well as the ability to build out workflows to handle internal tickets, requests and approvals. We eliminate the problems of bloated email chains, group inboxes and long messaging threads.

SpadeWorks is a marketplace where businesses can book trained and certified blue collar professionals for their maintenance / back end jobs. For instance, Restaurant owners instead of coordinating with multiple partners, and spending hours in follow up can now seamlessly book and track pest control experts, HVAC professionals, Hob cleaners, runners with just a click of a button. On one hand it brings in transparency, convenience and assurance for businesses and on the other hand it provides reliability of work, financial guarantee and dignity of labour for the professionals.

Epsilon3 is the OS for spacecraft and complex operations. We are a growing team of engineers formerly from SpaceX, Google, and Stanford. Our team worked firsthand on over 100 launches, including training and coordinating operations for multiple astronauts who successfully traveled to space and back. We are taking everything we learned and building software to make testing and operations as efficient, error-free, and enjoyable as possible. Our first product is a web-based platform for managing and tracking test and operational procedures.

Car washing is a $15B market in dire need of disruption. Legacy systems are costly, out of date, and inflexible. We are building modern solutions to help car wash operators manage and grow their business.

Expent is a marketplace that accelerates software procurement for teams, while giving organizations control over the entire purchasing process.

**GENERAL** Geosite is an enterprise SaaS platform for spatial data. Through pairing a marketplace with integrated data management and collaboration tools, Geosite enables customers to leverage spatial data for more rapid and accurate planning and operations. This platform is a dual use technology for both commercial and military customers. // **SPACE PEOPLE** Geosite is a cloud-based platform creating a comprehensive repository of geospatial data, such as satellite imagery, through the aggregation of public and commercially available data, providing market-wide ability to rapidly search, select, purchase, assemble, and manage data sets. This will not only create the most comprehensive and exhaustive marketplace for geospatial data and analytics, but also build the underlying data infrastructure for the geospatial industry. This marketplace, for both analytics and data, will enable customers from Oil and Gas companies to US Special Operations to access and consume data from many sources for greater operational efficiency and safety. // **O&G PEOPLE** Geosite is a data platform for Oil and Gas companies that allows customers to bring together their data for a clearer picture of the world. Over 80% of information has a spatial component to it, rarely is this being leveraged to add to the bottom line for Oil and Gas companies. With the proliferation of satellites and distributed sensors (IOT), we are at a juncture of immense opportunity for Oil and Gas exploration to reach an operational efficiency that was impossible only a few years ago. Geosite allows for cutting edge logistics planning and operational tracking to increase safety and productivity.

Worksphere helps companies manage a hybrid workplace where employees work from the office and from home. We allow employees to reserve a desk, know who will be in office, and better coordinate in-person meetings. Companies can let go of unused office space and save money.

We help companies to give local and remote employees flexible benefits and perks, no matter geography. A virtual card with benefits to pay for flexible perks for local and remote teams worldwide. Companies define budget, choose the programs of perks as general or granular as they decide, deploy money and give employees the power to decide the merchant. Company has total control, just one bill. Employees choose what they really need and want.

Academic operating system for higher education institutions. $100m investment from JMI.

We connect applications to drive more orders and better customer experiences for restaurants. The typical restaurant now uses more than two dozen different applications to run their business. Specifically, we connect, warehouse and route the data to improve analytics, marketing, operations and finance. Our customers include brands like Frank Pepe’s, Halal Guys, Wings Over and more.

Artificial intelligence for modernized customer support. We provide end-to-end AI-powered solutions for business to connect with and support their customers. By leveraging the state of art deep learning and natural language processing technology, we make the customer support teams more intelligent and efficient.

Natero helps Customer Success Managers reduce churn, increase expansion, and manage more accounts with less effort. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This next generation solution helps B2B software providers prioritize, automate, and scale their Customer Success processes.